Welcome to ElegaMuse Store, where we offer designer-quality formalwear and accessories to sophisticated women worldwide. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from newwomanwear.com, you agree to comply with these terms.

1. Our Customers

ElegaMuse caters to fashion-conscious women who appreciate elegant formalwear, evening gowns, and sophisticated accessories. Our collections are designed for those who seek:

  • High-quality formal and evening wear (gowns, dresses, matching sets)
  • Stylish accessories to complement their wardrobe
  • Boho-chic and contemporary designs
  • Plus-size inclusive fashion options

2. Website Use

User Responsibilities

  • You must be at least 18 years old or have parental consent to make purchases
  • Provide accurate and complete information when creating an account or placing orders
  • Do not use our site for any unlawful purposes or to transmit harmful content
  • Maintain the confidentiality of your account credentials

Intellectual Property

All content on our website, including designs, text, images, and logos, is the property of ElegaMuse and protected by intellectual property laws. You may not:

  • Reproduce, distribute, or modify any content without our express permission
  • Use our brand name or designs for commercial purposes
  • Reverse engineer or attempt to extract source code from our website

3. Products and Services

Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing information. However:

  • Colors may vary slightly due to monitor settings
  • Measurements are approximate – refer to our size charts for guidance
  • Some items may have limited availability

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Earrings (unless damaged or defective upon arrival)

4. Ordering and Payment

Order Process

  1. Select items and add to cart
  2. Proceed to checkout and enter shipping details
  3. Choose payment method and complete transaction
  4. Receive order confirmation via email

Accepted Payment Methods

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

  • All prices are in USD
  • Customers are responsible for any customs duties or import taxes
  • We reserve the right to correct pricing errors

5. Shipping Policy

Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Options

Standard Shipping ($12.95):

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after shipment
  • Tracking included

Free Shipping:

  • Available for orders over $50
  • Carrier: EMS
  • Delivery time: 15-25 business days after shipment
  • Tracking included

Shipping Restrictions

We currently ship worldwide except to:

  • Certain remote areas
  • Parts of Asia

6. Returns and Refunds

Return Policy

  • Returns accepted within 15 days of receiving your order
  • Items must be unworn, unaltered, and in original condition with all tags attached
  • Original packaging must be included
  • A copy of your order confirmation must accompany your return

Refund Process

  • Refunds processed within 5-7 business days after we receive and inspect your return
  • Refund issued to your original payment method
  • Original shipping fees are non-refundable unless the return is due to our error

Damaged or Defective Items

Contact us immediately at [email protected] with photos. We’ll arrange a replacement or refund at no additional cost.

7. Liability Limitations

ElegaMuse shall not be liable for:

  • Delays in shipping beyond our control (customs, weather, etc.)
  • Incorrect addresses provided by customers
  • Items lost during return shipping without tracking
  • Minor variations in product color or texture

Our maximum liability for any claim related to our products or services shall not exceed the purchase price of the item in question.

8. Privacy and Data Protection

We collect personal information only to process orders and improve your shopping experience. We will never sell your data to third parties. See our separate Privacy Policy for details.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms and Conditions, please contact:

ElegaMuse Store
1237 Pike Street
San Diego, US 92103
Email: [email protected]